Dana Russell★Jan 22, 2026 (140 days ago)
Doesn’t answer calls or emails. Have been in probate for a year now and haven’t heard from her in 6 months after TENS OF DOZENS of calls, voicemails, emails, etc.
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Barbara J. Swanson Law
Gurnee Personal Injury Lawyer — 29 Client Reviews Analyzed
4.1(29 reviews)Barbara J. Swanson Law is a Personal Injury law firm in Gurnee, IL, located at 4473 Old Grand Ave and reachable at +1847-244-8545. Clients have rated the firm 4.1 out of 5 across 29 public Google reviews, 22 of which include written feedback. The most recent written review is from Dana Russell on Jan 22, 2026 (140 days ago).
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
29 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Barbara J. Swanson Law is a personal injury law firm serving clients in Gurnee, Illinois, located at 4473 Old Grand Ave 60031.
Review evidence: Clients have left 29 public Google reviews averaging 4.1 out of 5, 22 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Gurnee, Illinois firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 8 photos are public on Google; contact the firm to ask about consultation fees.
Contact Barbara J. Swanson Law at (847) 244-8545 or visit bswansonlaw.com for a free case review.
29 public reviews and 22 written reviews.
Most recent written review from Dana Russell: Jan 22, 2026 (140 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
No public owner responses yet
There are no visible owner replies in the current review corpus.
Most recent written review from Dana Russell: Jan 22, 2026 (140 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
22 reviews currently have no visible owner response, so the written feedback matters more than response style.
The newest written review in this dataset is from Jan 22, 2026 (140 days ago). Compare that recency with the other firms you are considering.
Doesn’t answer calls or emails. Have been in probate for a year now and haven’t heard from her in 6 months after TENS OF DOZENS of calls, voicemails, emails, etc.
Ignores phone calls and emails. Won't even respond to another Lawyer. Causing my family distress in trying to deal with a family estate.
Awesome! Very helpful, fast, and professional! Very fair pricing. Everything was well explained at closing. Thank you!!
4473 Old Grand Ave, Gurnee, IL 60031
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Dana Russell: May 8, 2026 (34 days ago)
Written Reviews
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Average Rating
3.00
Reviews (30d)
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Reviews (90d)
10
Older Archive
10
Assigned Tags (3)
Showing 10 of 10 written reviews.
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Reviews older than 30 days are kept available in pages of 12.
Dana Russell
Personal Injury
Unknown
Doesn’t answer calls or emails. Have been in probate for a year now and haven’t heard from her in 6 months after TENS OF DOZENS of calls, voicemails, emails, etc.
Elyse
Personal Injury
Unknown
Ignores phone calls and emails. Won't even respond to another Lawyer. Causing my family distress in trying to deal with a family estate.
Alicia Williams
Personal Injury
Unknown
Awesome! Very helpful, fast, and professional! Very fair pricing. Everything was well explained at closing. Thank you!!
kathy lawlor
Personal Injury
Unknown
Must be good because they are way too busy. Could do me the favor to quickly overlook a real estate contract but can’t make an appointment about doing a will for 5 months. Save the voicemail and call backs and call someone else first.
J V
Personal Injury
Unknown
We always refer to her for estate planning.
Patrick Miller
Personal Injury
Unknown
Knowledgeable, patient with explanation and detail oriented. And simply a nice person.
Sterr Mchairs
Personal Injury
Unknown
A response would have been nice. 👎🏻
Elizabeth Hall
Personal Injury
Unknown
Never responds at all
Craig Johnsen
Personal Injury
Unknown
Barb Swanson is an excellent estate attorney, very professional.
Terrence Haupt
Personal Injury
Unknown
Barbara and her staff have always been very helpful.
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