They don’t listen and keep calling when they are told it’s not the person they are looking for
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Empower Legal Group LLC
West Hartford Personal Injury Lawyer — 24 Client Reviews Analyzed
4.8(24 reviews)Empower Legal Group LLC is a Personal Injury law firm in West Hartford, CT, located at 71 Raymond Rd and reachable at +1959-666-6972. Clients have rated the firm 4.8 out of 5 across 24 public Google reviews, 22 of which include written feedback. The most recent written review is from bige on Apr 8, 2024 (794 days ago).
Owner engagement: Empower Legal Group LLC replies on 92% of visible Google reviews, and roughly 73% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
24 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Empower Legal Group LLC is a personal injury law firm serving clients in West Hartford, Connecticut, located at 71 Raymond Rd 06107.
Review evidence: Clients have left 24 public Google reviews averaging 4.8 out of 5, 22 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other West Hartford, Connecticut firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 14 photos are public on Google; contact the firm to ask about consultation fees.
Contact Empower Legal Group LLC at (959) 666-6972 for a free case review.
24 public reviews and 22 written reviews.
Most recent written review from bige: Apr 8, 2024 (794 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 92% of reviews
73% of the visible replies look at least somewhat personalized instead of fully templated.
Most recent written review from bige: Apr 8, 2024 (794 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Apr 8, 2024 (794 days ago). Compare that recency with the other firms you are considering.
They don’t listen and keep calling when they are told it’s not the person they are looking for
This review is long overdue, but Irene was very helpful at a time I needed legal assistance while transitioning my employment. She was excellent at communicating throughout the process from the initial consultation to following up with me after the resolution. She made herself available immediately when I was ready to take action and made the entire process almost entirely stress free. I can’t recommend Irene enough for anyone needing legal help with employment issues.
Attorney Bassock was highly recommended to me by a local attorney when I asked for "the best" employment attorney in the region. Her reputation speaks for itself and is well earned. As others have noted, she was extremely engaged and responsive. Her guidance was helpful and direct. She was able to make complex legal topics, strategies, and procedures simple and patiently and effectively answered my questions. I also appreciated that she provided regular updates, including information regarding ongoing contacts and behind the scenes negotiations, which is helpful during the stressful and uncertain times for which her services are retained. I couldn't recommend her more highly. She is extremely bright, kind, and a wonderful resource for those who need her services.
71 Raymond Rd, West Hartford, CT 06107
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from bige: May 8, 2026 (34 days ago)
Written Reviews
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Average Rating
4.60
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Older Archive
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bige
Personal Injury
Unknown
They don’t listen and keep calling when they are told it’s not the person they are looking for
Cindy Rx
Personal Injury
Unknown
This review is long overdue, but Irene was very helpful at a time I needed legal assistance while transitioning my employment. She was excellent at communicating throughout the process from the initial consultation to following up with me after the resolution. She made herself available immediately when I was ready to take action and made the entire process almost entirely stress free. I can’t recommend Irene enough for anyone needing legal help with employment issues.
Kevin Young
Personal Injury
Unknown
Attorney Bassock was highly recommended to me by a local attorney when I asked for "the best" employment attorney in the region. Her reputation speaks for itself and is well earned. As others have noted, she was extremely engaged and responsive. Her guidance was helpful and direct. She was able to make complex legal topics, strategies, and procedures simple and patiently and effectively answered my questions. I also appreciated that she provided regular updates, including information regarding ongoing contacts and behind the scenes negotiations, which is helpful during the stressful and uncertain times for which her services are retained. I couldn't recommend her more highly. She is extremely bright, kind, and a wonderful resource for those who need her services.
Supriya Desai
Personal Injury
Unknown
Knowledgeable, straightforward, empathetic, honest and supportive. Pretty much all you can ask for in an employment lawyer.
lily olayon
Personal Injury
Unknown
I had a consultation with Irene. She was incredibly helpful with my questions and concern. I found her to be very honest and to the point. If I decide I need a counsel in the future, I will definitely reach out to her again.
Anna L
Personal Injury
Unknown
It was my first time talking to a lawyer about situation with my employment. Irene was straight to the point, answered my questions in very clear manner, with minimum of "legalese". I am very satisfied with our conversation, and would recommend her to anyone seeking legal advise about employment matters.
Carla Matero
Personal Injury
Unknown
Irene is smart and savvy, working from the big picture with a great deal of humanity. She immediately "gets it" and offers comprehensive advice. She is a passionate advocate and keeps your longterm goals at the heart of her guidance. I highly recommend Irene to anyone seeking employment law representation.
Saima Siddiqi
Personal Injury
Unknown
This was the first time in my life, I reached to reach out to a lawyer. First, it was easy to schedule a consultation review of a contract and share the information with her. Second, she took the time to understand my concerns and enjoy the contract addressed my concerns. Irene is personable, responsive, and has an easy process to handle issue. I would highly recommend her if you have any issues that require expertise in contract evaluation!!!
Michael Rosenfield
Personal Injury
Unknown
Working with Irene was a fantastic experience! She is a great listener, insightful and is more than willing to share her expertise. Five Star!!!
Paula darin
Personal Injury
Unknown
Empower Legal Group, and more specifically Irene Bassock, provided me with outstanding service through a very difficult process. Her responsiveness, advice and council was second to none. She was always truthful with her assessment of the situation and made sure that she provided clear guidance on what my expectations should be (which I must say were always spot on!). Her professionalism, candor and followthrough made what was a very difficult process seem far less daunting. I would highly recommend her if you are in need of a labor attorney.
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