Jim was excellent to work with regarding a recent accident. He listened to what I had to say and based on his many years of experience was able to advise me on the best course of action.
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Giffels Law Office PLLC
Portage Personal Injury Lawyer — 59 Client Reviews Analyzed
4.7(59 reviews)Giffels Law Office PLLC is a Personal Injury law firm in Portage, MI, located at 410 E Centre Ave and reachable at +1269-381-4172. Clients have rated the firm 4.7 out of 5 across 59 public Google reviews, 40 of which include written feedback. The most recent written review is from Judy F on Feb 11, 2026 (121 days ago).
Owner engagement: Giffels Law Office PLLC replies on 53% of visible Google reviews, and roughly 39% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: help during a stressful moment, care for the whole situation, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Attorney Giffels is the attorney most frequently named by clients in reviews of Giffels Law Office PLLC.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
59 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Giffels Law Office PLLC is a personal injury law firm serving clients in Portage, Michigan, located at 410 E Centre Ave 49002.
Review evidence: Clients have left 59 public Google reviews averaging 4.7 out of 5, 40 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Portage, Michigan firms before you decide.
Quick signals: attorneys named most often in reviews are Attorney Giffels; the Google Business profile for this firm is verified; 18 photos are public on Google; contact the firm to ask about consultation fees.
Contact Giffels Law Office PLLC at (269) 381-4172 or visit giffelslaw.com for a free case review.
59 public reviews and 40 written reviews.
Most recent written review from Judy F: Feb 11, 2026 (121 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 53% of reviews
Most replies are brief or templated, so review text matters more than response style when comparing firms.
Most recent written review from Judy F: Feb 11, 2026 (121 days ago)
Mentioned in 20 reviews, with an average 5.0-star rating when clients talk about this theme.
Mentioned in 19 reviews, with an average 5.0-star rating when clients talk about this theme.
Mentioned in 17 reviews, with an average 4.5-star rating when clients talk about this theme.
17 reviews touch this theme, including 2 clearly negative mentions and 0 mixed mentions.
9 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
19 responses appear boilerplate. Use the recent written reviews below to judge whether the service experience itself still looks strong.
Jim was excellent to work with regarding a recent accident. He listened to what I had to say and based on his many years of experience was able to advise me on the best course of action.
Tried calling for help with obtaining a lawyer for some stuff accident related. Whoever answered the phone was horribly rude. Treated me like a “little women”. Got super annoyed when I tried explaining what was going on (after he made an assumption on why I was calling, and I tried explaining that he was wrong on what I was calling for) all while huffing and puffing the entire time. Disgusting behavior. Maybe I should have had a man call for me.
My particular case took a long time to off the desk of the insurance company but Jim was diligent and tenacious while exercising patience and experience for the long haul and a positive outcome in my favor. I enjoyed working with him and his down to earth demeanor and no nonsense communication, he is not only a great lawyer but from what I could see a great person as well! I would definitely recommend his services!
410 E Centre Ave, Portage, MI 49002
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
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Most recent written review from Judy F: Apr 26, 2026 (47 days ago)
Written Reviews
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Average Rating
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Older Archive
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Assigned Tags (3)
Showing 10 of 10 written reviews.
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Judy F
Personal Injury
Unknown
Jim was excellent to work with regarding a recent accident. He listened to what I had to say and based on his many years of experience was able to advise me on the best course of action.
Christina Mayne-Wall
Personal Injury
Unknown
Tried calling for help with obtaining a lawyer for some stuff accident related. Whoever answered the phone was horribly rude. Treated me like a “little women”. Got super annoyed when I tried explaining what was going on (after he made an assumption on why I was calling, and I tried explaining that he was wrong on what I was calling for) all while huffing and puffing the entire time. Disgusting behavior. Maybe I should have had a man call for me.
leah ankney
Personal Injury
Unknown
My particular case took a long time to off the desk of the insurance company but Jim was diligent and tenacious while exercising patience and experience for the long haul and a positive outcome in my favor. I enjoyed working with him and his down to earth demeanor and no nonsense communication, he is not only a great lawyer but from what I could see a great person as well! I would definitely recommend his services!
Andrew Ball
Personal Injury
Unknown
After being unable to retain an attorney for over a year after a work related personal injury Jim reviewed the medical documentation and took the case. Jim provided open communication and was quick to return emails and phone calls throughout the process. While the complexities of the case hindered a more desirable settlement, Jim worked diligently to provide the best possible outcome. Thanks Jim!
Mary Graniela
Personal Injury
Unknown
It is never too late to give a big thank you to Attorney Giffels. I came to him through the reviews I read about him and even with my language impediment, since my native language is Spanish, he had no restrictions on attending to me and taking my case. I always felt his support, confidence and I knew that no matter how much time passed, he would continue to fight for my case. The results were not what I expected, but it was not his fault, rather it was the fault of the system and the other party being sued, but even so; I am infinitely grateful to him for supporting, considering, and helping me in this process. I recommend the lawyer 1000 percent, and I urge my community to go to him when you find yourself in a similar situation, since you will find the support and the answer you want to hear. Thank you for everything, Attorney Giffels. It's never too late to give a big thank you to Attorney Giffels. I came to him because of the reviews I read about him, and even with my language barrier, since my native language is Spanish, he had no restrictions in assisting me and taking my case. I always felt his support and trust, and I knew that no matter how much time passed, he would continue to fight for my case. The results weren't what I expected, but it wasn't his fault; rather, it was the fault of the system and the other party being sued. However, I am still infinitely grateful to him for putting up with me, considering me, and helping me through this process. I recommend him 1000 percent, and I urge my community to turn to him whenever they find themselves facing a similar situation, as you will find the support and answers you want. Thank you for everything, Attorney Giffels.
Ayris (Ayris_Yi)
Personal Injury
Unknown
Don’t call them. They will basically hang up on you after saying “all I’m doing are automobile accidents these days”.
Minerva Miller
Personal Injury
Unknown
I found this lawyer as an answer to prayer, after a terrible accident where I live, left me injured and traumatized. From the very beginning, I trusted him, and I was not disappointed. He handled my case not only with empathy and support, but also with professionalism and expertise. I am truly grateful that my case was resolved out of court, avoiding further damage, stress, and trauma along with a lengthy and expensive litigation. I highly recommend this lawyer and his services.
Kayla Pagano
Personal Injury
Unknown
I was so pleased with the time and effort Jim put into my case. He made sure to fight for me in making sure I received compensation to make up for the turmoil I went through in the aftermath of my car accident. I would recommend him to anyone in need of a personal injury lawyer, as he is kind, professional and has integrity!
Rick DeBlecourt
Personal Injury
Unknown
Jim G. Was excellent to work with during my long workers comp case. He was very honest, upfront, caring, and an excellent attorney the entire time. I would recommend Jim for his diligence and knowledge to anyone seeking honest compensation.
Andrea Feller
Personal Injury
Unknown
I highly recommend Mr. Giffel! He is honest and upfront. Explains the process thoroughly and is very knowledgeable.
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