Frank does absolutely nothing we did all the foot work then said that he was only gonna charge me 15% and then at the end charged me 25%
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Law Office of Frank E. Mayo
Los Altos Personal Injury Lawyer — 10 Client Reviews Analyzed
2.5(10 reviews)Law Office of Frank E. Mayo is a Personal Injury law firm in Los Altos, CA, located at 4962 El Camino Real STE 104 and reachable at +1650-964-8901. Clients have rated the firm 2.5 out of 5 across 10 public Google reviews, 9 of which include written feedback. The most recent written review is from Rachel Santiago on May 29, 2024 (743 days ago).
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
10 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Law Office of Frank E. Mayo is a personal injury law firm serving clients in Los Altos, California, located at 4962 El Camino Real STE 104 94022.
Review evidence: Clients have left 10 public Google reviews averaging 2.5 out of 5, 9 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Los Altos, California firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 1 photos are public on Google; contact the firm to ask about consultation fees.
Contact Law Office of Frank E. Mayo at (650) 964-8901 for a free case review.
10 public reviews and 9 written reviews.
Most recent written review from Rachel Santiago: May 29, 2024 (743 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
No public owner responses yet
There are no visible owner replies in the current review corpus.
Most recent written review from Rachel Santiago: May 29, 2024 (743 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
9 reviews currently have no visible owner response, so the written feedback matters more than response style.
The newest written review in this dataset is from May 29, 2024 (743 days ago). Compare that recency with the other firms you are considering.
Frank does absolutely nothing we did all the foot work then said that he was only gonna charge me 15% and then at the end charged me 25%
Frank promises to get things done and once he gets your money he drops you like a hot cake. I defended him to my family saying he would come through for us and 5 months have gone by and nothing. Now he says two more months. He collected our money the first day. Dont over book your services if you cant do the work! I would never pay him before he has done the service. He has me in a very tough situation for the second time.
So far Frank has handled things smoothly. He is straight up and doesn't have time or tolerance for games.. I'll get back on and review as soon as everything plays out. But for now he is fantastic...
4962 El Camino Real STE 104, Los Altos, CA 94022
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Most recent written review from Rachel Santiago: Apr 25, 2026 (47 days ago)
Written Reviews
9
Average Rating
2.67
Reviews (30d)
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Reviews (90d)
9
Older Archive
9
Assigned Tags (3)
Showing 9 of 9 written reviews.
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Reviews older than 30 days are kept available in pages of 12.
Rachel Santiago
Personal Injury
Unknown
Frank does absolutely nothing we did all the foot work then said that he was only gonna charge me 15% and then at the end charged me 25%
shelly folden
Personal Injury
Unknown
Frank promises to get things done and once he gets your money he drops you like a hot cake. I defended him to my family saying he would come through for us and 5 months have gone by and nothing. Now he says two more months. He collected our money the first day. Dont over book your services if you cant do the work! I would never pay him before he has done the service. He has me in a very tough situation for the second time.
BeBee Frias
Personal Injury
Unknown
So far Frank has handled things smoothly. He is straight up and doesn't have time or tolerance for games.. I'll get back on and review as soon as everything plays out. But for now he is fantastic...
Nga Pham
Personal Injury
Unknown
Frank will take your money and ignore your emails. He will schedule depositions without conferring with your schedule. He runs what I think is a low ball settlement mill. He did not communicate with us that he had trouble with opening email attachments. He screams when you ask him questions that are difficult for him to explain, his attitude is if you're not a lawyer then you don't understand your rights. He forgets that not everyone can be intimidated do easily and will talk to other lawyers.
Adam moe
Personal Injury
Unknown
I think Frank is the best lawyer I have found. He is responsible, helpful, attentive and knows the law. I do not understand the negative reviews. He got me exactly what I wanted, prepped and helped me understand that no case is guaranteed. I think you owe it to yourself to call him before you just read the negative and move on.
Andres Garcia
Personal Injury
Unknown
I would give him no stars if i could this lawyer is a BIG SCAM!!! I would advise you to take your case elsewhere. He is rude, not professional and makes excuses for everything. He claims i changed my phone number 4 times when ive had the same number for about 10 years just because they lost my file!! How could you lose a clients information that you are representing??? This guy never keeps you updated on anything thats going on with your case you constantly have to be calling him and half the time he gets pissed off you are calling him, he is seriously a joke.
Adnan Yunus
Personal Injury
Unknown
The plates weren't properly washed
Clay allen
Personal Injury
Unknown
Frank is really good at what he does,he's saved my ass more than once,keeps me up to date,he and Susan are as good as you're gonna do
Mike Aizatsky
Personal Injury
Unknown
Frank is terrible. He doesn't call for months, he doesn't follow up on his promises and the case is not pushed anywhere. The only thing he is good at is to take your money and make excuses. Stay away.
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